How we're defining the future way of working at NTT Ltd.
Change created by circumstances, driven by culture The events of this past year have fast-tracked a workplace change that’s been a few years in the making – and may have taken a couple more to implement fully. When the implications of the COVID-19 pandemic became clear, our goal was to immediately ensure the safety of our people. There was no blueprint or rule book to follow, and the change was unbelievably quick. We implemented business continuity plans at scale, fast, to get close to 50,000 people working remotely to continue servicing our clients. Our response was driven largely by our culture and values: speed, execute, together. And technology had a huge role to play in keeping us connected and productive, safely and securely. Looking ahead, these same dynamics have guided our approach to defining a new way of working. Understanding what employees value Findings from our 2020 Intelligent Workplace Report show that 79.3% of organizations agree that working from home duri...